Issue #53: Creating Clarity in Complex Businesses
A clear, practical method for creating clarity and inspiring action in complex businesses.
Issue #52: The Importance of Friction
Not all friction is bad. Sometimes it gives meaning to our lives and makes us more valuable to ourselves and to others.
Issue #51: People, Presence, and Priorities
While complex work can be done remotely, the odds of success increase dramatically when you bring people together.
Issue #50: No Touch. No Choice
Fully automated AI-powered execution is coming. Not because companies are excited about large-scale transformation, but because they can’t afford not to do it.
Issue #49: Leadership Is Not the Opposite of Management
Sometimes in trying so hard to be good leaders, people forget to manage.
Issue #48: The Pros and Cons of Thinking
Being able to make sense of the world is hugely important in business. So is getting things done.
Issue #47: A Stag, a Rabbit, and a Prisoner Walk Into a Bar
What Trump’s tariffs teach us about trust, leadership, and the games we think we’re playing.
Issue #46: The End of Operations
The route to strategic prowess and senior management tends to start in low value manual work. So what happens when that work goes away?
Issue #45: Will AI Finally Make Market Researchch a SaaS Industry?
For years, investors and founders have chased the promise of turning market research into a SaaS product? Will AI be the key that unlocks the model?
Issue 44: The Six Part Framework to Build (and Fix) Customer Success
Building, optimizing, and fixing CS is tricky. Here’s the six part framework I use with my clients to do it. Plus a discount code for my webinar.