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Process

 

Process design that amplifies your success

 

As insights businesses grow, their processes tend to evolve reactively based on what is needed to get the next project done. While this works in the short-term, it ultimate inhibits scale. In the worst case, teams become inefficient and require super-human efforts just to keep work on track. 

Having managed both small- and large-scale operations teams, I can help you design and optimize your 'production' to facilitate the growth (and profitability) of your business.

  • Process review and recommendations
  • KPIs and operational metrics
  • Cost reduction strategies
  • Linking process design to recruitment and personnel development